- Shipping & Returns
Shipping & Returns
You may return a defective or unoperative item within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We only ship to the United States of America*.
**NEW FDA FEES HAVE TAKEN EFFECT JAN 1ST 2017**
Due to recent FDA regulations we have implemented a FLAT RATE shipping/handling fee of $4.00 to make up for these fees.
We at Shelbyville Vapor do apologize for the inconvenience - but it's going to be 100% necessary if we continue providing our store to customers online.
*Due to the recent FDA Regulations, we can no longer ship to the State of California. We apologize for the inconvenience.*